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  • Made in France

  • Free US shipping over $80

  • Dermatologist-grade formulation

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Shipping policy

Shipping Policy

Vellure

Last updated: January 14, 2026


Order Processing Time

All orders are processed within 1 business day (excluding weekends and public holidays).

Once your order has been processed, it is immediately prepared for shipment from our U.S. fulfillment center.

You will receive a confirmation email with tracking information once your order has shipped.


Shipping Origin

📦 All orders are shipped from within the United States.

We do not ship orders from overseas or international warehouses.


Shipping Times

🚚 Estimated delivery time: 3–5 business days

Delivery times are calculated from the date your order is shipped, not from the date the order is placed.

Please note that delivery times are estimates and may vary slightly depending on carrier delays, weather conditions, or high-demand periods.


Shipping Carriers

We partner with trusted U.S. carriers to ensure fast and reliable delivery.
Carrier selection is determined automatically based on destination and order details.


Shipping Fees

Shipping costs (if applicable) are calculated and displayed at checkout before payment is completed.


Incorrect Address & Delivery Issues

Please ensure that your shipping address is complete and accurate at checkout.

Vellure is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

If an order is returned to us due to an address error, reshipping fees may apply.


Order Tracking

Once your order has shipped, you will receive an email with a tracking number allowing you to follow your package until delivery.


Lost or Delayed Packages

If your package appears delayed or lost, please contact us as soon as possible so we can investigate with the carrier.

📧 contact@vellure-paris.com


Contact Information

For any questions regarding shipping, please contact us at:

📧 contact@vellure-paris.com
📍 ICON ECOM LLC
500 4th St NW, Suite 102, PMB 2662
Albuquerque, New Mexico 87102
United States